FAQ

Commonly Asked Questions

At Gordon Wall Floor Coverings, we receive a lot of questions about the services and products we offer. We’ve covered many of the most common ones here. If you still have further questions, please don’t hesitate to give us a call.

What types of flooring do you offer?

We offer a wide range of flooring options, including hardwood, laminate, carpet, luxury vinyl, ceramic and stone tiles, and vinyl flooring.
Do you provide installation services for window coverings and blinds?

Yes, we offer professional installation services for window coverings and blinds, ensuring a seamless finish.
Can you repair damaged floors and window coverings?

Our skilled technicians provide repair services for floors and window coverings, restoring them to their optimal condition.
Do you offer commercial installation services?

Yes, we specialize in commercial installation projects, ensuring efficient and professional results for businesses.
Can I hire you for painting services?

We offer a wide range of premium paint colors, but we do not provide painting services. Our experts can assist you in choosing the right paint for your project.
Can I schedule a consultation to discuss my flooring needs?

Of course! We offer consultations to help you select the perfect flooring option that suits your style and requirements.
What are the benefits of hardwood flooring?

Hardwood flooring adds elegance, durability, and value to your home. It's easy to clean, hypoallergenic, and can last for generations.
Do you offer eco-friendly flooring options?

Yes, we carry eco-friendly flooring options, including bamboo and sustainable hardwoods, for environmentally conscious customers.
Can you provide custom window coverings?

Absolutely! We offer custom window covering solutions to ensure they perfectly fit your windows and complement your decor.
How long does the installation process typically take for flooring?

The installation time varies depending on the type of flooring and the size of the project. Our experts can provide you with a timeline during your consultation.
Do you offer financing options for your products and services?

Yes, we have financing options available to help you achieve your home improvement goals.
What is the warranty on your flooring products?

Warranty periods vary by product and manufacturer. Our team can provide you with specific warranty details for your chosen flooring.
Are your blinds and window coverings child-safe?

Yes, we offer child-safe window covering options to ensure the safety of your family.
Can I request samples of flooring or window covering materials?

Yes, we can provide samples to help you make an informed decision about the materials and styles that best suit your space.
Do you offer installation services outside of your local area?

Our installation services are primarily available in the Trail, BC area. However, please contact us to discuss your specific location.
How do I clean and maintain my new flooring?

We provide care and maintenance guidelines for each type of flooring we offer to ensure its longevity and beauty.
What should I consider when choosing window coverings for high-traffic areas?

Our experts can recommend durable and easy-to-maintain window covering options suitable for high-traffic areas.
Do you offer any promotions or discounts on your products or services?

We periodically run promotions and discounts. Check our website or contact us for current offers.
Can I return or exchange products if I change my mind?

Our return and exchange policies are designed to ensure your satisfaction. Please review our policy or contact us for details.
How do I get started with my home improvement project?

Simply contact us to schedule a consultation, and our experts will guide you through the process, from product selection to installation.